Fleet management is a series of complex tasks that keep a business's fleet productive and generating revenue. When a fleet is managed correctly it, the cost to operate is reduced, drivers are safe, and customers are happy. Listen to Dean Kinzer, Manager of Services and Operations for Bancsource, a national ATM business, define 'what is fleet management?' and his experience working with Mike Albert Fleet Solutions. Hear how the Mike Albert fleet pros have helped relieve Dean’s heavy burden of managing, equipping, maintaining and remarketing a jumble of 250 company vehicles, giving him and his team more time and energy to spend on boosting sales.
We asked Dean 'What is fleet management?' This is his response.
“When I first was handed fleet, instantly I had a level 10 panic attack 'cause I didn't know what that meant. I don't know what I'm supposed to do with it. I know we have vehicles. What does that mean? And really since that point to now, I basically don't have to be involved at all. I don't have to think about it. We have the right number of vehicles at the right mileage. With the right equipment inside to properly service not only our customers but our internal stakeholders or
A well managed, well-oiled machine where there aren't any surprises,
anymore, where we don't uncover any demons, where we... We don't have fees that we can't explain, we don't have invoices that are impossible to read. Things of that nature. Where everything is the way it should be.
Fleet management is taking all of the problems that go in to owning 200 vehicles and making them seem effortless. That allows us, the fleet management customer, to have conversations about other things that are important. Which is, making more sales, getting more equipment under contract, and not worrying about whether I should sell a vehicle at this point or get something maintained.
Mike Albert is handling something that is very problematic for a company that's not involved in fleet and making it a solution for us.”
Read the full case study here.
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