Outsourcing

A variety of outsourcing services are available from Mike Albert Fleet Solutions

You’re not in the fleet management business, so why use your time and resources managing a complicated process that isn’t part of your core operation? Our outsourcing services will keep your fleet running at the optimum level and let you spend your time on things that add value to your business.

Use all of our outsourcing services, or pick and choose the ones that are right for you. Available services include:

  • Direct Driver Assistance – We administer your day-to-day fleet activities and handle all aspects of the order cycle – from order placement to vehicle delivery, saving you time and money. In addition, we provide drivers with our toll-free Direct Driver Assistance number and answers to their questions about fleet policies and procedures, vehicle order status, title and registration, driver quotes, program materials and vehicle options
  • Personal Use/Taxable Benefit Reporting – With Outsourced Personal Use/Taxable Benefit Reporting, your drivers report their monthly mileage online and we maintain mileage records for you, saving you time, minimizing overpayment of taxes, and ensuring your company is in compliance with IRS regulations
  • 24-Hour Emergency Roadside Assistance Program - Our experienced professionals trained in emergency road service will respond to your drivers’ calls about vehicle breakdowns, flat tires, lockouts, towing services, etc. Minimizes driver downtime due to lockouts or mechanical failure
  • Fleet Administration Services – Provides fleet managers with administrative support for routine work, allowing them to prioritize responsibilities and delegate tasks, which saves you time, reduces paperwork burdens and controls expenses

Mileage Tracking

  • Our comprehensive mileage tracking program helps you to manage costs over time. Online notifications can be sent to drivers when their mileage is overdue, saving you the hassle of reminding them
  • Mileage data is analyzed by our Business Analyst to help reduce costs

Maintenance Exception Management

  • Offered as a supplemental service to our Maintenance Management Program
  • We assume responsibility for following up with drivers who are not in compliance with manufacturers’ recommended service guidelines as reported on the Maintenance Exception Report
  • Available for any vehicle enrolled in the Mike Albert Maintenance Management Program
  • Allows you to keep track of maintenance of all vehicles in your fleet and provides you with online access to maintenance exception information
  • Saves you from reminding your drivers to perform their preventative maintenance services, which ensures that your fleet continues to perform well and reduces driver downtime
  • Keeps you informed of unusual maintenance expenses

Fuel Card Distribution

  • To help decrease your workload, we can handle the fuel card distribution process for your drivers. We will also keep track of lost or damaged cards, card replacements and card returns when a driver leaves your company
  • All you have to do is authorize drivers to use the fuel cards and we take care of the rest
  • You can access a Fuel Card Distribution Report online so you can see at a glance which drivers have fuel cards and when they received them

Driver Communication

  • Drivers can login to a secure Driver Access section on our website where they will be able to view vehicle selectors and order vehicles, enter mileage, access accident report forms, locate suppliers and submit maintenance requests online. Drivers can contact us via e-mail using an interactive online form
  • At the customer’s request, Mike Albert Leasing can send online notifications to drivers to remind them to schedule preventative maintenance services or to enter mileage. These notifications will appear on the Driver Access home page
  • Drivers can choose how they want to receive correspondence and call the Direct Driver Assistance toll-free number whenever they have questions