Transition

We understand that change is stressful.

That’s why transition assistance is such an important part of our business.

Whether you currently own your vehicles, lease through another company or reimburse your employees for mileage, we can help make the transition to Mike Albert as smooth as possible.

Our experience and know-how in assuming management of company or competitor owned vehicles will make the transition seamless. Our user-friendly Customer Access site will make administering your fleet easy.

We start by arranging a meeting between your fleet administrator and the team of Mike Albert professionals who will handle all aspects of your fleet needs. The Area Manager/ Fleet Consultant responsible for your account will be on hand to assist with any questions. In addition, you will meet your designated Account Manager and Customer Service Representative. Additional Mike Albert representatives will be on hand depending on the needs of your company.

The Account Manager’s role is to oversee your transition to Mike Albert and assist in selecting products and services to meet your needs. Once the transition is complete, your primary point of contact will be your Customer Service Representative.

We take great pride in the excellent customer service we deliver to our clients day in and day out and believe that this is what sets us apart from our competitors. Your Customer Service Representative will get to know your company and policies and be able to help you with anything you might need.

During the initial meeting, we will assess your fleet needs and determine an implementation timeline that will incorporate the offerings you opt to choose. Your Area Manager/ Fleet Consultant, Account Manager and Customer Service Representative assigned to your account will review all aspects of the programs and answer any questions you may have.