What Our Customer Say

"I would like to reiterate my thanks to you for your excellent customer service in striving to meet the needs of our individual Clinical Specialists. You definitely went out of your way to find a creative solution for (our driver) that fits his needs as well as the financial needs of the program. Thank you for your commitment and service."

 -Kathy Kerr

Medtronic

"MEMIC (Maine Employers' Mutual Insurance Company) has been a customer of Mike Albert Leasing since early spring of 2005, after being with a leading competitor for almost ten years. As you can imagine, I was somewhat reluctant to change leasing vendors. While I view pricing to be very important, customer service is beyond a doubt of the utmost importance to me.

 From the onset of our agreement to do business with Mike Albert,  the Mike Albert Customer Service Representative was there to introduce herself as my contact and assure me she was there to lend support in all of my leasing needs. I can honestly say that she was true to her word. She is always there with answers in an expeditiously manner. When there were issues to be resolved, she got them resolved quickly and to my satisfaction. I know that when I call our CSR our needs will be taken care of. She has taken every step with me in the transition from one leasing vendor to another.

She is one of the best examples I have come across of a professional customer service oriented employee. Mike Albert should be proud to have her in their ranks. She does an excellent job for MEMIC!"

 -Phyllis McAlevey

Fleet Administrator, MEMIC

"We would like to thank you and your great team for the exceptionally gracious reception and accommodations MAL provided us during our visit and meeting last week. We remain excited about the new software program MAL has introduced and look forward to its success. TTC feels the additional program will greatly enhance your customers' ability to better exchange data in a timely manner between the organizations. Also, we appreciate the continued service MAL has provided and cooperation TTC has experienced over the past several years and look forward to a long and prosperous business relationship. Again, thank you for your extended hospitality."

-R. Wayne Gilmore

Director of Logistics, TTC

"Dropping you a quick note to advise you of how helpful the internet access has been. It allows us to place vehicle orders in a timely manner. It also allows us to visually manage the vehicle maintenance by driver, change vehicle driver information and update billing information. The web is a wonderful tool and has been vital to our organization. Thank you."

- Linda Gonzalez

Barnes & Noble College Booksellers